Retail Area Manager US

  • Sales
  • Miami, United States

Retail Area Manager US

Job description

This position is based in Miami, FL.

Are you an inspirational leader with a love for fashion that can take responsibility for our beautiful stores? At Scotch & Soda we are looking for a new South East Area Manager to join our retail division. It requires creativity, planning, great people skills and an eye for detail. Have you got what it takes?

The function of the Area Manager is to oversee the operation of the retail stores within an assigned territory.  The Area Manager is tasked with ensuring various retail stores are running smoothly and that the stores meet their sales goals.  Individual Store Managers (Fashion Hosts) are interviewed and hired by the Area Manager.  All other store positions must be interviewed and or approved by the Area Manager prior to being hired.  This position reports to the senior management of Retail within the company.

Area managers are typically hired from within the ranks of top-performing retail stores.  Knowing the company and how things operate at the store level are vital to be successful within the role.  To be effective as an Area Manager, in addition to managerial skills, one must have good people skills.  Communication is key for someone that oversees and manages people in many different stores.


Effective Area Managers are well-trained merchants with a thorough understanding of retail aesthetics and customers.  They must possess strong analytical skills and be good problem solvers.  Area Managers hire, train, and develop their leadership teams and key positions for each store.  Other responsibilities include ensuring territory-wide customer satisfaction through product quality and overall customer experience.  In addition, they must manage the financial performance of the store P&L: Sales, Payroll, General Expenses, and Finance/Inventory Control.  They must ensure safety and security within the area.


They must assist the Store Managers (Fashion Hosts) with recruiting and hiring.  They must ensure structure; training, coaching, and discipline are provided for the Store Manager and over all store team.  This includes firing employees that do not meet company standards and expectations. 


Additional Responsibilities include:

  • Act as a liaison between the Home Office and the area stores by making regular visit and interacting with leadership and team accordingly.
  • Be in charge of operational practices making sure that each store runs smoothly and meets projected revenues and sales budgets.
  • Coordinate with, report and make recommendations to senior management in order to grow market share, improve customer experience and drive growth.
  • Ensure that each store delivers value and excellence to the clients.
  • Cultivate and grow a strong team of committed Store Managers (Fashion Hosts) that maintain profit margins and implement business plans.
  • Ensure that all projects, directives, and brand standards are executed properly and in compliance with standardized business practices.
  • Apply innovative approaches and techniques to keep updated with competition.
  • Monitor and control inventory in each location meeting loss prevention standards and expectations.

The job will involve travel, typically several times per week.   A person within this role must be able to handle long hours on the road or in the air, depending on the size of territory.


A proven history of Retail Management experience, preferably multi-unit experience, is needed to be successful.  One should have an entrepreneurial mindset and clear thinking.  They should have business development and strategy implementation knowledge.  Area Managers must have the ability to analyze financial reports and make decisions based on the information.  Excellent leadership, interpersonal, and organizational skills are critical attributes for someone to be in the role.  It will be challenging to the job without the ability to think on one’s feet and know how to deal with workplace conflicts.  They must be able to sell, train others to sell, and drive growth.  Ideally, Area Managers are familiar with the geographical region they oversee.  A college degree is preferred for someone applying for the role.